Customer Service
At Little Tweet, we take pride in offering quality products. For your convenience, please contact us when you need help finding the right gifts for the parrots in your life; and feel free to call us with your questions. Comments and suggestions are always welcome.

Shipping
Orders should be received within 5 to 10 business days for Continental USA via United States Postal Service or Fed Ex unless otherwise specified. Orders are tracked. In the event that your package is missing, please contact us within 10 days of your purchase so we may investigate the matter further. Little Tweet cannot be responsible for loss or damage claims made after expiration of Fed Ex’s or United States Postal Service's period of liability.

If ordering a Parrotlet(s) from me, please verify that supplies will be shipped beforehand. I can not ship supplies that you order AND the Parrotlet(s) together due to the airlines weight limitations.

Shipping & Handling Rates
The following are our rates for shipping avian supplies. Prices subject to change at any time.

$0.01 USD - $20.00 USD $4.50
$20.01 USD - $30.00 USD $6.50
$30.01 USD - $40.00 USD $7.50
$40.01 USD - $40.00 USD $8.50
$50.00+ USD FREE

Payment
This shopping cart only supports credit and debit cards. Sorry, no personal checks and money orders.

Privacy Policy
Little Tweet respects your right to privacy and appreciates your business! All customer names, addresses and order information collected are always kept confidential. We do not sell or lease any of our customer information to any other businesses.

Security Statement
We take extreme efforts to insure complete on-line security of your valuable data and credit card information. We use Secure Servers (SSL with 128 bit encryption technology) for the submission of your final payment information. SSL has been proven to be safer than giving your credit card information over the telephone.

Return Policy
Little Tweet sdoes not accept returns. Because the health and safety of birds is our top priority, we will not recycle merchandise. Returned items carry the potential of spreading bacteria, viruses, germs or other disease-causing pathogens that can be extremely harmful to your bird. We've instituted our "no return" policy to ensure that your bird is not exposed to unnecessary risk. We take pride in the fact that ALL our toys are brand new and the peace of mind that policy guarantees. Although we don’t accept returns, we welcome any and all questions prior to ordering.